Gallery Guard, Kennedy Museum of Art
— Performed in a multi-tasking environment ensuring the best guest experience, including performing sales tasks, facilitating weekly community and university events, and providing information on the current exhibitions
— In charge of implementing COVID-19 protocols given by Ohio University, such as keeping a detailed record of visiting guests and regular sanitization duties
Student Operations Supervisor, Parking & Transportation Services
— Effectively communicated with customers daily using email and phone correspondence
— Exercised problem-solving skills to provide the best service and products possible
— Developed daily data analyzation methods and report building to assist in merchandise development and technology implementation
Assistant Manager
— Managed all store operations, including task setting, training, and scheduling of ten employees
— Completed detailed daily cash reconciliation, a weekly inventory, and supply ordering
— Maintained a presence at the forefront of customer service, ensuring the best experience for all customers
Front Desk Management
— Managed and assisted in development of all desk operations, including weekly task setting and scheduling
— Completed a detailed daily profit analysis, assisted in financial planning, and designed promotional materials
— Proficient in AutoCAD, MATLAB, Simulink, EES, C++ Programming, SolidWorks, and Microsoft Office applications
— Served in many leadership roles including both those in professional and academic settings
— Experience includes extensive use of comprehensive problem-solving and interpersonal communication skills
— Maintained a commitment to leading with integrity, an open mind, and a high attention to detail