Experience

Work Experience

Ohio University | Athens, OH | August 2018 – June 2021

Gallery Guard, Kennedy Museum of Art

— Performed in a multi-tasking environment ensuring the best guest experience, including performing sales tasks, facilitating weekly community and university events, and providing information on the current exhibitions

— In charge of implementing COVID-19 protocols given by Ohio University, such as keeping a detailed record of visiting guests and regular sanitization duties

Ohio University | Athens, OH | August 2018 – May 2020

Student Operations Supervisor, Parking & Transportation Services

— Effectively communicated with customers daily using email and phone correspondence

— Exercised problem-solving skills to provide the best service and products possible

— Developed daily data analyzation methods and report building to assist in merchandise development and technology implementation

Subway | Albany, OH | August 2017 - October 2018

Assistant Manager

— Managed all store operations, including task setting, training, and scheduling of ten employees

— Completed detailed daily cash reconciliation, a weekly inventory, and supply ordering

— Maintained a presence at the forefront of customer service, ensuring the best experience for all customers

Chillicothe Fitness & Racquet Club | Chillicothe, OH | August 2013 – August 2017

Front Desk Management

— Managed and assisted in development of all desk operations, including weekly task setting and scheduling

— Completed a detailed daily profit analysis, assisted in financial planning, and designed promotional materials

Qualifications

— Proficient in AutoCAD, MATLAB, Simulink, EES, C++ Programming, SolidWorks, and Microsoft Office applications

— Served in many leadership roles including both those in professional and academic settings

— Experience includes extensive use of comprehensive problem-solving and interpersonal communication skills

— Maintained a commitment to leading with integrity, an open mind, and a high attention to detail